Privacy

Introduction

Colbrook Industries, a division of GCEM Pty Ltd, ABN 50 088 908 927, is committed to protecting your privacy and the confidentiality of your personal information. In handling your information, we are bound by, and comply with, the Privacy Act 1988 and the Australian Privacy Principals (APPs).
This privacy policy sets out how we collect and manage your information, how you can access that information if you wish and how you can complain if you are not satisfied with our policies and processes.

Collection and use of Information

When you visit the Colbrook Industries website, our ISP host records a range of information, including your server address, domain name, the date and time of the visit and the pages viewed. This information may be collected by using cookies which is data sent to your web browser. This allows our site to interact more efficiently with your computer.

If you disable the use of cookies, your use of our site may be affected. Information collected about your visit to our site is retained for statistical and website development reasons and is not in a form which would enable us to identify you.

When visiting our site, you will not be required to provide us with any personal information unless you request information about our products or respond to a promotion. If you do, we will ask you to provide contact details along with other information required to respond to your contact with us.
We may also retain that information provided for product planning purposes. It may also be used for direct marketing purposes unless you tell us you do not wish to receive marketing material.

Orders

If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Communications

Colbrook Industries uses personally identifiable information for essential communications, such as emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at sales@colbrookindustries.com.au

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Links

Links on the Colbrook Industries website to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of Colbrook Industries.

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

Complaints and Concerns

Please contact us if you have any complaints or queries about how we manage your information or you no longer wish to receive marketing materials.

You can contact us by mail, phone or email, as listed below.

Address: Colbrook Industries 75-77 Westgate Drive, Altona North, VIC, Australia, 3025
Phone: (03) 8369 6600
Email: sales@colbrookindustries.com.au